It is unfortunately not possible to send text messages via WhatsASolution at the moment. We are planning on implementing this feature in the future. However you can use our text message service to reach your customers with text messages.

The service can be canceled by the end of the month in the first 3 months after buying the product. Afterwards a 3 month period of notice is applied.

In this case the customer hasn't completed all the necessary steps for registration. He correctly entered the phone number in the registration form, but didn't send a message to start your WhatsApp service. Your Customer does not get any messages because of this.

If this happens often, it is possible to send a reminder via text message to complete the registration.

To do this please contact your mtms sales contact or our customer service at +43 6225 29010 or service@mtms.at.